Besides our highest standard of practice and ethics in treating our patients. We pride ourselves to be the first paperless clinic in the whole housing area, which means, records of patients are stored in hard drives, and all records are digitally stored.
The desktop on the tablet multitasks. Not only I used it to key in patients data and profile, I could dispense and issues medical certificate with it. Apart from it, I could monitor the CCTV installed inside and on the outside of the clinic.
The modem for the CCTV and intra plus internet.
This is the pharmacist's counter. The medicine will be keyed from my table and then relayed onto this computer, where dispensing of the medication and printing of Medical Certificate and receipt is done.
Registering counter where patient who come for the first time would register, and then a queue number given.
When the names of the awaiting patients appeal at my terminal,
Unlike most clinics where the nurses would call up patient's name, to make it more interpersonal, I do the calling myself.
I believe in personal touch. I don't practice professional distance. It's one good way to break the ice as well.
Bringing a personal laptop allows me to surf the net in between patient as we provide wireless access within the clinic. Blood report that was sent in the morning would be send to my email on the same day somewhere in the evening.
Even though the internet, I could always monitor the clinic wherever I am with my laptop.
Instead of waiting for 2 days for the result to come back in hard copy,'
It could easily be sent to my laptop within the same day in E format.
In case referral to the hospital is needed, the running software have the template for it,along with photos tagged.
I have installed CCTV all over the clinic.
As well as motion sensors.
All of these is monitored from the laptop and desktop.
For safety purposes, we've installed Magnetic door looks than can be open upon punching in the right code.
Alarm is set, so whenever there is intruders, the alarm goes off, by automatically calling my phone up,
A call will be made to my phone telling me which area is breach. If can then pop open my laptop to see if any burglary is on. Ones I spot them, I could call the police from home. The best part is I can switch the alarm on or off from my phone.
All these high tech gadget stuff is to ensure the safety of the patient and workers.
Your safety will be ensured while visiting Klinik Wan & Keluarga.